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Nitro Mobile Solutions was established in 2009 and is a provider of custom mobile solutions for market-leading companies. Based in Tampa, with offices in Denver and the United Kingdom, our company serves a rapidly-growing list of more than 100 clients, ranging from small entrepreneurs to Fortune 30 corporations; its customized mobile apps are used daily by hundreds of thousands of smartphone owners.

The initial focus of our company was on custom mobile application development and website development, and we quickly discovered that many customers asked for similar solutions with overlapping features. Those same customers often found the development cost of a custom mobile application for a single or multiple platform (i.e. Android) to be a bit beyond their budget. We learned, too, that customers wanted independent control over their applications; once it was completed, they preferred not to come back to us for content changes to their app.

These discoveries led to the birth of a revolutionary idea: to create a unique "Application Engine." It didn't happen overnight, but our design efforts led to the development of a highly scalable and powerful application engine that levels the playing field for all sizes of business— and falls within most business-owners' budgets.

In late 2010 we cut back on our custom development and focus on building our new App Engine platform. It turns out we were on to something really special. We launched our history- making App Engine in early 2011, we priced it to be highly affordable, relying on volume sales of such a popular product to justify our investment, and the rest is history:

Today, we have many thousands of people happily and successfully using our mobile apps. While we continue to add more features and refine the experience, our goal hasn't changed: We are still committed to building the best mobile app building solution for each of our customers; we are still committed to the same quality service and careful attention to customer satisfaction that characterized our initial philosophy; and we get better and better at exceeding our promises and commitments every day, as our hundreds of happily successful clients will attest.

In a Nutshell

Nitro Mobile Solutions is a mobile app development company that offers full service creative design, development, project management, strategy and distribution, and partners closely with its customers to achieve their goals. NMS headquarters is located in Tampa, Florida, with additional offices in Denver and the United Kingdom. For more information, contact us at 888-970-6660 or info@nitromobilesolutions.com

Careers

Working here means creating incredible, ingenious, inspiring, and amazing work

But before you're send us your stuff, you should know what to expect.

It's not easy to get a job here, we don't hire based on resume's as much as we hire based on proven skills and cultural fit. We spend the time to understand what drives you, what makes you tick, what you can do for our customers and the team. Mobile apps are changing everything and this is the place to be if you want in on the fastest growing technology sector since....well since coding began to change the world.

We're building an amazing team and are looking for passionate, talented people interested in making a real difference not only in our company, but with our amazing customers.

Businesses everywhere are beginning to realize that mobile apps create an entirely new way to do business and stay competitive. They are evolving quickly and understand that mobile applications offer an unparalleled opportunity to communicate with customers, employees and business partners.

We're looking for genuinely amazing people!

• Passionate people who want to spend their day working on something they love
• Believe in our mission that mobile applications are changing how business gets done
• Love all things mobile and specifically how big businesses use it
• Want a career (not just a job) and see yourself on our team as contributing to everything we do

We don't know it all, but we're figuring it out together and having a great time doing it.

We love our customers, we love to help them thrive, and make them the stars. This is a great job if you're all about the team. If you thrive on doing amazing work, have that internal entrepreneurial buzz and like to work on forward edge mobile technologies, this is the place for you. If you think so too, send your resume and cover letter to mynextmove@startnitro.com.

Positions require background verifications, which may consist of education, employment, credit, criminal and driving records, depending on nature of position. Favorable results are required for employment. Compensation and responsibilities will depend on experience/qualifications.

Current Open Positions

• Mobile UI Designer
• Mobile Software Developer
• C# Developer
• Customer Support / QA Analyst

Mobile UI Designer - United StatesTop

As a Mobile UI Designer you’re a key member of the Software Engineering team responsible for making sure the amazing things our software engineers can build are easy to use and visually outstanding. You’ll develop your original ideas from half-formed thoughts to wireframes, mockups, and front-end code. This position will have creative flexibility and will touch a large portion of our products. We care about how our apps look and we want to have the best user experience possible.

The right candidate must have a deep experiences in creative application design and defining the customer journey through a mobile app and/or website. They will bring strong creative, problem-solving skills and design aesthetics into the company.

Skills & Responsibilities

• Good visual design skills (color theory, typography, layout, image and icon design).
• Strong knowledge in creating well-composed and innovative interfaces for phones as well as tablets. Ability to build designs that work well on their respective platforms.
• Deep understanding of the GUI guidelines for the main mobile OS’s.
• Understanding challenges smaller screens impose, as well as their possibilities.
• Ability to develop user interface specifications such as interaction models and screen layouts, wireframes, and workflows.
• Skilled at giving and receiving design criticism and understand its importance in the creative process.
• Demonstrable expertise in Adobe Photoshop, Illustrator, InDesign or similar products.
• Ability to work with a team to iterate and build innovative technologies.
• Responsible not just for what a product looks like, but for how it works.
• Your work shows an uncluttered, focused approach to user interface design.
• You understand how important transitions and animations are for mobile user experiences, and can communicate these easily in designs to the engineering team.
• Able to carry complex assignments from beginning to completion with little to no assistance required.
• Excellent problem-solving skills and ability to turn product requirements, user research, usability feedback, and design aesthetics into easy-to-use solutions.
• Expected to be able to support design recommendations with strong reasoning and insightful judgement of probable user experience and user satisfaction.
• Exceptional written and verbal communication skills.
• Proven track record of delivering high-quality work while hitting product commitments and deadlines driven by business requirements. Strong work ethic.
• Ability to successfully balance multiple projects and tasks simultaneously.
• Prior experience as a user experience designer, interaction designer, user interface designer or similar role.

You have a portfolio that reflects the above. Please choose carefully and submit work samples. We don’t need to see everything you’ve done, just your best, most recent work. Wow us!

Mobile Software Developer - United States Top

We are searching for a talented mobile applications developer to join our team. You should be passionate about building great mobile apps!

Skills & Responsibilities:

• iOS (Objective-C)
• Android (Java )
• C#
• SQL
• HTML and Javascript
• Able to design and create specifications
• Excellent communication skills
• Has a "get-it-done" mentality and can manage expectations
• Loves working with new technology
• Enjoys finding creative ways to solve problems
• Works well on their own and as part of a team
• Able to deliver within the defined scope and timescales
• Ability to prioritize

You will be part of a geographically distributed team, so good teamwork and communication is essential to this position. When applying, please send links to any apps you have built, along with some sample code, and app screenshots.

C# Developer - United States - Tampa, United States Top

We need experienced C# developers to join our team to work on our next generation server products. All great mobile applications need great high performance backends.  We are looking for a 3 month contract to hire candidate that has experience in high volume, highly scaleable C# .NET server solutions.   We are looking for someone:

• 5+ years of C# development
• Proficient in SQL, HTML and Javascript
• Able to design and create specifications
• Excellent communication skills
• Has a "get-it-done" mentality and can set expectations
• Loves working with new technology
• Enjoys finding creative ways to solve problems
• Works well on their own and as part of a team
• Able to deliver within the defined scope and timescales
• Ability to prioritize
• Awesome time management skills
• Plus:
  • Mono Experience (iOS and Android)
  • Knowledge of Mac OSX
  • Mobile Experience

Customer Support / QA Analyst - Tampa, United States Top

Customer Support is a critical part of our future success, and we are looking for the best people to join our team. We take the success of our customers very seriously.

We are searching for  a talented, driven, customer-focused Software Quality Assurance Analyst/Technical Support Representative for a direct-hire opportunity. 

This is a dual role position where time will be split between duties as a Quality Assurance Analyst writing and performing test cases as well as effectively troubleshooting and resolving incoming technical support phone calls and emails as a Technical Support Representative. In this crucial position, you will be actively involved in driving the success of our products while providing world-class support to our rapidly growing customer base.

You will be part of a geographically distributed team, so good teamwork and communication is essential. Attention to detail and the ability to look at a problem from all angles will be vital.

General Responsibilities:

• Seamlessly shift between the role of Quality Assurance Analyst and Technical Support Representative based on needs of the business
• Flexibility to adapt to deadlines, changing schedules, priorities and unpredictable events as they arise
• Be available by phone to respond to work beyond standard workday or workweek hours as necessary
• Identifies and learns appropriate software and hardware used and supported by the organization
• Participates in special projects, as required
• Other responsibilities as assigned

Support Responsibilities:

• Serves as the first point of contact for incident and service request processes from end users via both telephone and e-mail in a courteous manner
• Collaborate with partners or customers using phone, email and help desk software to research, evaluate or diagnose problems and recommend possible solutions
• Resolves simple to mildly complex problems on the initial call and in cases where this is not possible, ensures the issue is escalated
• Maintains knowledge database and call tracking database to enhance quality of incident and problem resolution
• Ensure that timely updates are communicated to customers and management through ticket systems, emails, etc.
• Takes ownership of technical issues, and works with our development group to resolve more advanced issues when necessary
• Ensures all new service requests and customer inquiries are logged into the Help Desk ticketing system, checks automated ticket generating system for new requests, and performs customer surveys and quality assurance checks on all closed tickets
• Set up and configure new client accounts
• Maintain mobile apps using our My App Engine™ Platform
• Submit, maintain and update mobile apps within various online distribution stores
• Provides, maintains and uses knowledge documentation such as FAQ’s
• Provides technical advice, guidance and informal training to customers
• Recommends procedures and controls for problem prevention

QA Responsibilities:

• Testing of newly introduced functionality and regression testing
• Document software defects, using our bug tracking system, and report defects to software developers
• Provide feedback and recommendations to developers on software usability and functionality
• Develop, implement and maintain manual testing methodologies to ensure stability and accuracy of software applications
• Perform manual and automated testing functions

Requirements:

• US Citizen
• Must be an effective and tactful orator, exhibiting excellent communication skills both written and verbal
• Independent thinker, but excellent team player
• Associate’s Degree in Computer Information Systems or closely related field and two (2) years of technical support, help desk, or call center customer service experience
• Ability to absorb rapidly new technical information and concept and apply it effectively
• Actual work experience performing the tasks stated above
• Works under little supervision on day-to-day operations
• Relational database experience a plus
• Experience in software development and/or manual software testing is preferred
• Ability to multitask
• Web application and/or Mobile testing experience a plus
• Ability to maintain a friendly and professional demeanor despite tight deadlines in resolving customer concerns
• Knowledge of programming languages sufficient to create simple applications a plus Proficiency in desktop applications (i.e. MS Office) and helpdesk ticketing system
• Experience in startup environment is a plus
• Mac OS X Experience is a plus
• Ability to write SQL queries is a plus

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